Política de reembolso
At Boots Dubai, customer satisfaction is our priority. Please take a moment to review our return policy to ensure a seamless shopping experience.
All Sales Are Final
We strive to provide you with high-quality products, and due to the nature of our business, all sales are final, and we do not offer refunds.
Free Exchanges for Size Issues
We understand the importance of finding the perfect fit, especially when it comes to football boots. If you encounter a size issue, we are happy to offer a free exchange for the same product, subject to availability.
To make the process smooth, we kindly ask that you:
- Double-check your size before completing your purchase.
- If you are uncertain, contact our customer support team for guidance.
How to Request an Exchange
If you need to request an exchange:
- Email us at bootsdubai@outlook.com with your order number, details of the size issue, and your preferred replacement size.
- Our support team will guide you through the next steps and ensure your request is processed promptly.
Important Notes
- Exchanges are only applicable for size-related issues.
- Items must be returned in their original, unworn condition with all tags and packaging intact.
- Customers are responsible for the shipping cost of returning the item to us.
For further assistance, don’t hesitate to reach out to us at bootsdubai@outlook.com. We’re here to help you find the perfect fit!